The CERN Ombud is a service provided by CERN, in its role of host laboratory, to all in 
the CERN Community since January 2011 to:
• Provide confidential assistance for the informal resolution of 
interpersonal conflicts, through counselling, mediation, consensus 
building and/or other conflict resolution methods
• Raise awareness of and provide guidance in the application and 
interpretation of the CERN Code of Conduct
• Detailed mandate from https://ombud.web.cern.ch home page

For more details of this service see the file below.